Hands-On Senior Systems Administrator for IT Support and Project Management

Step into a pivotal role as a Senior Systems Administrator, tackling complex IT challenges while providing exceptional user support. This remote position offers the opportunity to make impactful changes in a collaborative team environment.

You will be responsible for overseeing escalations and troubleshooting across various IT platforms. This involves engaging with users directly to resolve their issues and implement long-term solutions. Your ability to manage projects from inception to completion will be crucial in enhancing operational efficiency.

Key Responsibilities:

• Address complex issues related to endpoints and servers
• Utilize telemetry for deep troubleshooting
• Document processes for continuous improvement
• Collaborate with vendors during incidents
• Evaluate and implement technical solutions

Requirements

• 6+ years as a senior escalation point in IT environments
• Strong troubleshooting capabilities with Microsoft 365 and networking
• Experience managing complex projects
• Excellent communication skills with end-users and leadership
• Educational background in IT or related field

Leverage your expertise to provide essential IT support and solutions while shaping the efficiency of systems in a remote setting.

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