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Senior Product Support Engineer (Tier 2)

EWS Group
Full Timesenior
Northwest Territories, CAPosted March 4, 2026

Job Description

A leading software solutions provider is seeking a Product Support Technical Specialist in Markham, Ontario. This pivotal role involves Ownership of Tier 2 escalated technical issues, requiring 3-5 years in advanced technical support, strong SQL knowledge, and networking expertise. The ideal candidate will be customer-oriented, with excellent communication skills and a proactive mindset. This full-time position offers the chance to work in a dynamic software environment, with opportunities for growth and development.

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