Are you in for a big challenge, like contributing to the success of new global company? Epiroc is the company demerged from Atlas Copco in April 2018, with shareholders' and stock exchange approvals. Epiroc is a leading global productivity partner to the mining, infrastructure, and natural resources industries. Epiroc stands for innovation, commitment, and collaboration, which is the speed to market & industry leadership; the passion to help customers succeed and a close partnership for deep understanding of the needs. We clearly aim to be our customers’ first choice.

Job Description: Sr. Services Engineer

Key Responsibilities:

• Operation management and team management/allocation.
• Safety, Compliance & Workplace Standards
• Drive a ZERO INJURY culture and ensure full compliance with SHE guidelines.
• Ensure implementation of housekeeping, 5S, SOP, SMP, and safety standards at all work locations.
• Participate in workplace safety audits, hazard identification, and SHE incident reporting with corrective actions.
• Technical Service Execution
• Perform daily, scheduled, breakdown, and corrective maintenance activities to achieve targeted availability, MTTR, and MTBF.
• Lead advanced troubleshooting for CAN BUS, hydraulic, and electrical systems on surface drill rigs like Smart ROC T40.
• Conduct RCA, FMEA, failure analysis, and implement improvement actions.
• Implement predictive maintenance strategies to reduce unplanned downtime.
• Fleet, Operations & Asset Optimization
• Monitor fleet performance, machine health, and operational contract KPIs.
• Ensure optimum availability of critical components, floats, and sub assemblies.
• Strengthen preventive maintenance discipline, backlog management, and statutory compliance.
• Customer & Contract Support for timely invoicing and payment processing.
• Manage technical interactions with key customers, ensuring timely complaint resolution.
• Support contract execution under AMC, FMSC.
• Provide detailed shift, daily, and monthly technical reports.
• Team Leadership & Capability Building
• Guide service technicians and channel partner teams in best practices.
• Conduct technical training and skill upgradation programs.
• Support manpower planning and shift operations.
• Continuous Improvement & Reporting
• Participate in Kaizen and AO initiatives.
• Use data analysis to improve reliability, safety, and performance indicators.
• Ensure accurate documentation of complaints and maintenance logs.

Qualifications

• BE / Diploma in Mechanical or Electrical Engineering.
• 6-10 years of experience in servicing HEMM, surface drill machines, or related heavy equipment.
• Experience with reliability engineering and predictive maintenance tools.
• Operation & team management
• Strong technical competency in hydraulic, electrical, and CAN BUS systems.
• Excellent troubleshooting and analytical skills.
• Proficiency in MS Office.
• Strong communication, customer focus, and leadership ability.
• High discipline in safety, documentation, and operational procedures.

Skills & Competencies:

• Effective planning and resourcing.
• Customer delight and smooth operation
• Achievement of contractual KPI and more
• Timely invoicing and payment processing
• Repeat equipment orders in future.

Location: Udaipur, Rajasthan, INDIA

Why should you apply for this position?

• We provide opportunities for personal growth (interesting tasks, development programs, and the ability to move to different positions).
• Our employees like us (there is a friendly atmosphere, we work in pleasant and modern environment).
• We give our colleagues the opportunity to uphold their own ideas.

The last date of application is 08th June 2026.

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com