Marketplace Growth Manager

MARKETPLACE GROWTH MANAGER

Onsite / Hybrid / Remote – Depending on Location

JOB SUMMARY: Established in 1998, Enzymedica produces cutting-edge enzyme formulas that provide targeted support for digestive issues, food intolerances, cardiovascular issues, proper immune function, and a healthy inflammatory process. We are seeking a Marketplace Growth Manager to drive revenue growth, optimize performance, and improve content and operational execution across Enzymedica’s marketplace channels. This includes TikTok Shop, retailer-owned eCommerce websites (such as Walmart.com, Target.com, CVS.com, and Kroger.com), and international Amazon marketplaces, with an initial emphasis on the EU and Canada. We offer excellent pay and a comprehensive benefits package, including medical, dental, vision, company-paid life insurance, paid time off, paid holidays, 401(k) with company match, paid parental leave, an on-site exercise facility, and free and discounted products, and more! This position requires strong marketplace expertise, analytical capability, and the ability to collaborate across marketing, creative, operations, and external agencies to ensure high-performing marketplace strategies and execution.

REQUIRED/DESIRED SKILLS & EDUCATION:

• Minimum of 8 years of experience managing Amazon and/or Walmart.com marketplaces in seller, vendor, or hybrid structures.
• Minimum of 2 years managing TikTok Shop or TikTok eCommerce programs.
• Bachelor’s degree in marketing, Business, eCommerce, or a related field.
• Experience within the natural products industry and/or CPG background is highly preferred.
• Proven experience driving measurable growth on Amazon, Walmart.com, and TikTok Shop marketplaces.
• Knowledge of retail media platforms (e.g., Amazon Ads, Walmart Connect, TikTok Ads Manager).
• Strong project management skills with meticulous attention to detail and the ability to meet deadlines.
• Strong understanding of marketplace operations, including catalog management, fulfillment workflows, forecasting alignment, and compliance requirements.
• Demonstrated ability to lead cross-functional initiatives involving marketing, creative, operations, and external partners.
• Strong analytical capabilities, with the ability to interpret marketplace data and translate insights into actionable strategies.
• Excellent verbal and written communication skills, including the ability to present strategies and performance to multiple audiences.
• Ability to identify root-cause issues and develop resourceful solutions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Must be able to maintain a high degree of confidentiality and demonstrate strong organizational and time-management skills while working in a fast-paced environment.

ESSENTIAL FUNCTIONS (other duties as required):

• Develop and execute marketplace growth strategies that improve traffic, conversion, revenue, and profitability across TikTok Shop, retailer-owned eCommerce sites, and international Amazon marketplaces.
• Manage channel performance across varying account models, including Seller Central, hybrid structures, and authorized reseller environments.
• Lead content and merchandising initiatives by coordinating internal creative teams and external agencies to ensure listings meet marketplace standards for accuracy, compliance, SEO, and conversion optimization.
• Oversee content localization and adaptation of U.S. assets for Amazon EU, Amazon Canada, and future international markets.
• Collaborate with TikTok creator management teams to ensure product availability, pricing alignment, promotions, and merchandising support marketplace sales initiatives.
• Partner with supply chain, sales operations, and forecasting teams to support accurate inventory planning, demand forecasting, and order flow efficiency.
• Monitor and analyze marketplace KPIs, such as revenue, traffic, conversion rate, Buy Box %, inventory health, and media performance, and implement improvements based on insights.
• Develop and manage promotional calendars, search optimization plans, retail media strategies, and category-level merchandising initiatives.
• Support adherence to Enzymedica’s pricing strategy and MAP compliance across all marketplaces, strictly following established escalation procedures for pricing deviations.
• Establish and maintain strong working relationships with retailer platform representatives (e.g., Walmart Connect, TikTok Shop representatives, Amazon account contacts) to support performance and strategic alignment.
• Manage external agencies supporting advertising, content development, and marketplace operations; define performance expectations and hold partners accountable to KPIs and timelines for select