P&C Operational Administrator

Introduction

The Role

This isn’t just admin—it’s Workforce Orchestration. You will sit at the intersection of operational excellence and human-centered HR, ensuring our facilities are perfectly staffed and our people are empowered.

Description

The Dual Pillars of Your Impact

1. The Roster Architect (Operations)

• Strategic Planning: Support roster planning to ensure appropriate staffing coverage to meet essential care minute requirements.
• Compliance Guardian: Maintain accurate, efficient daily staff rosters while proactively managing staff availability and budget constraints.
• Systems specialist: Update and maintain accurate compliance and training details in our roster system to ensure compliance with Aged Care legislation and organisational requirements.

2. The People Champion (HR & Administration)

• Lifecycle Support: Assist with the end-to-end recruitment process, including preparing contracts and onboarding new starters to meet mandatory compliance requirements.
• Culture Catalyst: Provide comprehensive administrative assistance and coordinate P&C initiatives to improve overall staff satisfaction, workplace culture, and engagement.
• Admin Excellence: Ensure all employee records and files are kept accurate, highly confidential, and up-to-date.

What You Will Bring

• Minimum 2 years of experience working in a similar roster or HR administration role within the Aged Care or healthcare sector.
• Has a current Nationally Coordinated Criminal History Check or ability to obtain
• Previous experience in a general HR or administration role, with a solid understanding of the Fair Work Act, employment lifecycles, and compliance requirements.
• Experience with HRIS and rostering systems, such as Mirus and ELMO, is highly preferred.
• High-level organisational and multitasking skills, with the ability to manage conflicting priorities and meet deadlines on a daily basis.
• A friendly, approachable, and professional manner, with excellent written and verbal communication skills.
• Most importantly, you bring excellent interpersonal skills, a friendly attitude, and a collaborative spirit.

Why Columbia?

• Competitive Pay & Growth: We prioritise professional development and a growth mindset.
• Health & Wellness: Access to state-of-the-art EAP, medical support, and discounted private health insurance.
• Culture: A values-driven environment built on Care, Comfort, and Consideration.

Columbia values best practice and high service standards to deliver resident centered care through Care in everything we do, Comfort in the environment we create that ensures quality of life, Consideration in the open supportive way we act to both Residents and colleagues.

People are our biggest asset; they represent our past, our present and our future and Columbia is committed to providing continued professional training and development to support a growth mindset.

We provide a values-driven and inclusive environment for all our employees with a supportive and engaging leadership team.

Columbia is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range