Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Creative Services Manager leads the creative development and production of high-impact marketing initiatives that drive client acquisition, engagement and brand consistency. The individual will design and optimize workflows, processes and technology platforms to maximize speed to market, quality and cost efficiency. Acting as a bridge between strategy and production, this role manages resources, capacity, and partnerships with internal teams, freelancers and external agencies. Success requires experience in marketing resource planning, operational efficiency, vendor and expense management.

Key Responsibilities:

• Manage the creative development process - oversee intake, prioritization and scheduling of creative requests by allocating resources and balancing workloads/capacity
• A solid understanding of brand guidelines, creative design and requirements with an ability to provide constructive feedback to ensure high-quality output
• Build and work with a team of graphic designers, writers, freelancers and agencies to ensure all projects are delivered on time and within budget (sourcing quotes and producing estimates), ensuring seamless integration into existing creative workflows
• Understand the project brief and provide strategic recommendation on content formats, channels and approaches to maximize audience engagement
• Develop and maintain expertise in a wide range of media formats, enabling the team to expand creative offerings and strategically align each medium with the target audience and message
• Drive continuous improvement through the evaluation and implementation of new tools, systems and processes (i.e. AI tools, Workfront, SalesForce etc.)
• Monitor and report on key performance indicators, including resource capacity, speed to market, production quality and expense management
• Demonstrated success navigating complex, dynamic environments with changing priorities and deadlines
• Identify opportunities to streamline and improve efficiency
• Ability to lead and manage projects

Knowledge Requirements:

• Creative design and branding
• Digital marketing trends
• Background in marketing or creative services
• Sourcing and resource management

Skill Requirements:

• Agency Management
• Campaign Management and Optimization
• Communication/Messaging Strategy
• Content Development
• Go-to-Market/Integrated Marketing Strategy
• Marketing Analytics/Measuring Effectiveness
• Omnichannel Management
• Presenting Information
• Relationship Management
• Storytelling

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.