IT TRAINING AND SUPPORT ANALYST

As an Information Technology Support Engineer at Ecorework, your role involves providing technical support, troubleshooting IT issues, system administration, and help desk support on a full-time in-office basis in Bengaluru. You will be responsible for day-to-day tasks such as:

• Providing technical support to end-users
• Troubleshooting IT issues effectively
• Utilizing OKTA, OAuth, and SAML for workflow automation
• Managing system administration tasks
• Offering help desk support to resolve queries

To excel in this role, you should possess the following qualifications:

• Technical support and troubleshooting skills
• Hands-on experience with OKTA, OAuth, and SAML
• Proficiency in workflow automation using OKTA, SAML, and Ticketing tools
• Information technology and system administration skills
• Experience in help desk support
• Strong problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively within a team

The preferred candidate profile includes experience in OKTA, JAMF, GSuite, MacOS, and FreshService Ticketing tool. Ecorework prioritizes the security and privacy of customer data within custom company profiles and operates in multiple countries with its headquarters in Bengaluru, India. As an Information Technology Support Engineer at Ecorework, your role involves providing technical support, troubleshooting IT issues, system administration, and help desk support on a full-time in-office basis in Bengaluru. You will be responsible for day-to-day tasks such as:

• Providing technical support to end-users
• Troubleshooting IT issues effectively
• Utilizing OKTA, OAuth, and SAML for workflow automation
• Managing system administration tasks
• Offering help desk support to resolve queries

To excel in this role, you should possess the following qualifications:

• Technical support and troubleshooting skills
• Hands-on experience with OKTA, OAuth, and SAML
• Proficiency in workflow automation using OKTA, SAML, and Ticketing tools
• Information technology and system administration skills
• Experience in help desk support
• Strong problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively within a team

The preferred candidate profile includes experience in OKTA, JAMF, GSuite, MacOS, and FreshService Ticketing tool. Ecorework prioritizes the security and privacy of customer data within custom company profiles and operates in multiple countries with its headquarters in Bengaluru, India.