Role Overview
Eaton is hiring a entry-level Customer Success Specialist. This is a full-time hybrid role, based in Burlington. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Elevate customer experiences with Eaton as a Customer Success Specialist in Burlington, ON. This hybrid role requires strong customer service skills to support our clients effectively. In this permanent position with Eaton’s ES AMER PCS division, you will join the EatonCare team. You will be the key contact for customer order management, product inquiries, and timely issue resolution.
Your role involves interacting with various customers, ensuring order accuracy, and communicating delivery details while leveraging your familiarity with the electrical industry. Key Responsibilities:
- Serve as primary contact for EatonCare Customer Service Centre
- Provide telephone support for order entry and inquiries
- Ensure error-free order management through multiple systems
- Maintain accurate customer records and order files
- Proactively communicate order and shipment updates Requirements:
- College diploma or university degree required
- Minimum 1 year of customer service experience
- Strong multitasking abilities in fast-paced environments
- Bilingual French & English proficiency preferred
- Knowledge of electrical components is an asset Utilize your customer support skills to thrive as a Customer Success Specialist at Eaton.
Frequently Asked Questions
How do I apply for the Customer Success Specialist position at Eaton?
Use the Apply button above to submit your application directly to Eaton. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Customer Success Specialist role at Eaton remote or in-office?
This is a hybrid role based in Burlington. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Customer Success Specialist at Eaton earn?
Eaton has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Specialist role at Eaton posted?
This role was posted on May 30, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Success Specialist role at Eaton entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Eaton has listed.
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