Gym Receptionist

Job Summary

We are seeking a professional and organized Receptionist/Gym Administrator to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing front desk operations with excellent customer service skills. This role requires strong organizational abilities, proficiency in office software, and the capacity to handle multiple administrative tasks efficiently.

Experience in fitness or activity center settings is highly recommended, but not mandatory. The Receptionist will play a vital role in ensuring smooth daily operations and creating a welcoming environment for all visitors.

Responsibilities

• Greet visitors and clients warmly, providing exceptional customer support
• Manage phone calls, emails, and direct inquiries appropriately
• Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
• Perform data entry tasks accurately using computer skills and clerical experience
• Handle filing, record keeping, and document management with attention to detail
• Assist with billing, bookkeeping, and QuickBooks entries as needed
• Maintain a clean and organized front desk area
• Support administrative tasks such as proofreading documents and managing correspondence
• Perform routine facility tours to organize equipment and ensure machines operate smoothly
• Provide support for gym operations and class scheduling

Requirements

• Fluent in English
• Proven experience in office administration, clerical work, or customer service roles
• Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook), and Google Workspace
• Excellent organizational skills with the ability to multitask effectively
• Exceptional phone etiquette and communication skills for handling customer interactions
• Attention to detail for proofreading, filing, and maintaining accurate records
• Ability to work independently with minimal supervision while supporting team needs
• Prior experience in fitness or activity centers is advantageous but not required
• High school diploma or equivalent; additional administrative or office training is a plus

Job Types: Part-time, Permanent, Temporary

Pay: Up to $18.00 per hour

Benefits

• Casual dress
• Company events
• On-site parking

Application question(s):

• Do you have experience working or participating in a health, wellness, or active environment? (Examples include: gym, fitness studio, yoga studio, spa, dance studio, summer camp, recreation center, personal training or similar)

Work Location: In person