Guest Service Agent at The Drake

Embrace your passion for hospitality as a Seasonal Guest Service Agent with The Drake, known for exceptional guest experiences. Join our dynamic team to provide top-notch service in a vibrant hotel environment.

The Drake is celebrating its 22nd anniversary and seeks energetic individuals to enhance our team at the Drake Devonshire + Motor Inn. Bring your warm, engaging spirit to greet guests and ensure their needs are met. Your role will involve following reservation protocols, check-in/check-out procedures, and providing thorough information about our offerings.

Key Responsibilities:

• Greet guests enthusiastically, sharing information about The Drake
• Ensure adherence to room reservation protocols
• Follow proper check-in and check-out procedures
• Respond promptly to guest requests with follow-up
• Maintain high cleanliness standards in the hotel lobby

Requirements

• Minimum 1 year experience as a Guest Service Agent
• Proficiency with Opera Cloud preferred
• Genuine love for hospitality and engaging spirit
• Exceptional written and verbal communication skills
• Combination of formal education and real-world experience

Provide guests with a memorable experience and build your hotel career at The Drake.

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