Role Overview
Domino's is hiring a mid-level Store Operations Support Specialist. This is a full-time role in New York. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
RESPONSIBILITIES AND DUTIES
(80%) Conduct Operations Assessments in all US stores
- Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
- Provide hands-on training during the assessment with a positive attitude
- Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
- Evaluate all stores in assigned area multiple times per year to meet team objective
- Assist team to meet visit goal which may include travel outside of your assigned area
(10%) Facilitate educational programs on operations evaluation and improvement
- Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
- Educate marketplace on current and revised standards in a proactive manor
- Perform calibration visits with the marketplace leaders
- Assess and share best practices
(5%) Additional Responsibilities
- Participate in special programs such as Domino’s Pizza Prep School
- Participate in FBC, Franchisee and Specialist on-boarding
- Gather and provide specialized data upon request
- Support the testing and rollout of new innovations or product launches
- Act as a resource for information to the marketplace
(5%) Administrative
- Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
- Utilize store data and provided technology to effectively plan store visits
- Schedule all travel in the most cost-effective manner
- Utilize available reports and data to ensure store visits are completed on schedule
- Facilitate and participate in team and individual meetings
- Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
- Experience as a multi-unit supervisor or Operations Trainer preferred
- Role model operator with history of exceptional evaluation scores
- Experience coaching and developing team members
- Proficient in leveraging technology and innovation in stores to drive operational performance
- Ability to work independently and be results oriented
- Thorough understanding of Domino’s Pizza standards, policies, and procedures.
- Appropriate level of computer and technology skills. (Microsoft office)
- Ability to give and receive constructive feedback and diffuse volatile situations
- Outstanding communication including verbal, written and presentation skills
- Strong interpersonal, time management and organizational skills.
- Effective coaching and motivational skills, professional demeanor
- Ability to travel 75- 85%, including overnight travel
- Willingness to work 3-4 weekends per month
- Recommendation from Franchisee, Director of Corporate operations or equivalent
- High School Diploma required
Benefits:
• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
Frequently Asked Questions
How do I apply for the Store Operations Support Specialist position at Domino's?
Use the Apply button above to submit your application directly to Domino's. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Store Operations Support Specialist position at Domino's located?
This position is based in New York. Domino's has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Store Operations Support Specialist at Domino's earn?
Domino's has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Store Operations Support Specialist role at Domino's posted?
This role was posted on April 22, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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