Global HR Specialist

About Us

• Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector.
• Provides comprehensive solutions including HR/HCM technology, managed services, and global business process outsourcing (BPO).
• Serves over 95,000 businesses and processes over $135B in annual payroll.
• Headquartered in Chandler, Arizona, offering custom strategies that help businesses streamline and grow operations benefiting employers and employees.
• Visit www.vensure.com for more information.

Position Summary

• Manage full employee lifecycle for Employer of Record (EOR) clients and employees across multiple countries.
• Handle onboarding, employment inquiries, compliance, and offboarding.
• Collaborate with internal teams, clients, and partners to ensure compliance with local, national, and international employment laws.

Essential Duties and Responsibilities

• Manage onboarding, employment changes, and offboarding for EOR employees in assigned countries.
• Respond to client and employee inquiries via ticketing system; manage escalations.
• Monitor local employment law updates and ensure global HR compliance.
• Maintain accurate employee records and ensure HRIS data integrity.
• Prepare employment contracts, addendums, hire guidelines, and HR documents ensuring accuracy and compliance.
• Update company policies to align with local regulations and best practices.
• Advise on statutory leave and country-specific HR practices.
• Manage voluntary terminations; assist with involuntary terminations alongside local counsel if needed.
• Identify and implement operational improvements.
• Collaborate with Partners, ICPs, account managers, payroll, and legal teams.
• Coordinate immigration processes with vendors and counsel.
• Perform other HR-related tasks and projects as assigned.

Marginal Functions

• Participate in cross-functional projects impacting global HR or EOR services.
• Support HR technology rollouts including testing, training, and feedback.
• Represent HR in client meetings regarding compliance and workforce matters.
• Research global HR practices, compensation trends, and labor market conditions.
• Assist in onboarding and mentoring new HR team members.
• Complete special projects as directed by leadership.
• Provide consultative services to clients on specialist country requirements.

Knowledge, Skills, and Abilities

• Strong understanding of global HR practices and employment law compliance.
• Excellent communication with cultural sensitivity.
• Familiarity with GDPR and international labor standards.
• Ability to handle multiple priorities under pressure.
• Proficient with HRIS systems, Salesforce, and Microsoft Office.
• Problem-solving and process improvement oriented.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• HR Certification preferred.
• Must be fluent in German (read/write/speak).
• Minimum 3 years HR experience, preferably in global or EOR environment.
• Familiar with international employment laws and compliance.
• Experienced in client management and escalation handling.

Licenses and/or Certifications

• HR certification or degree preferred.

Physical, Mental, and Communication Demands

• Physical: Sedentary work primarily at desk/computer; some travel for client meetings and conferences; occasional office walking.
• Mental: Requires strategic thinking, decision-making, accuracy, problem-solving, multitasking, and stress management.
• Communication: Strong interpersonal and written communication; cultural sensitivity; presentation skills for leadership and stakeholders.

Environmental Conditions

• Office or remote work environment with frequent virtual collaboration across global regions and time zones.

Disclaimer

• Duties outlined are not exhaustive; employee must follow other instructions and perform other duties as requested.
• Management may revise job description.
• Reasonable accommodations will be made for qualified individuals with disabilities.

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