Strategic Process Improvement Leader

Transform municipal services as a Strategic Business Improvements Manager. Use Lean Six Sigma strategies to streamline workflows, improve performance, and encourage a data-driven culture of excellence in a supportive environment.

You will lead the Engineering Department’s process improvement programs while reporting to the Director of Engineering. Your mission involves planning and guiding strategic initiatives, managing process changes, and delivering measurable results across departments. Collaboration will be crucial as you work to enhance efficiency and the quality of services provided to residents.

Key Responsibilities

• Structure and execute process improvement projects
• Utilize Lean Six Sigma methodologies effectively
• Identify and implement cross-departmental enhancements
• Train and coach staff to build improvement capabilities
• Strengthen performance reporting and data analysis

Requirements

• Relevant undergraduate degree needed
• Lean Six Sigma Black Belt required
• 6 years of project and operational management experience
• Relevant professional designations preferred
• Experience managing diverse teams and projects

Lead impactful change and optimize operations through strategic process management and a focus on continuous improvement.