As a Jr. Accounts Receivable at Digital.ai, you will play a crucial role in managing collections activities for the global portfolio of customers. Your responsibilities will include resolving billing issues, handling outstanding invoices, and collaborating with various departments to ensure smooth operations.

Key Responsibilities:

• Collect, handle, and resolve outstanding invoices through emails and phone calls.
• Prioritize account management using aging reports and maintain detailed collection notes.
• Respond to customer requests and provide necessary documentation for payments.
• Research and resolve account discrepancies such as short payments and disputes.
• Manage a high volume of incoming and outgoing phone calls and emails efficiently.
• Collaborate with Finance, Billing, Support, and Sales teams to address issues promptly.
• Cross-train to perform additional duties as required to support the accounting teams.
• Retrieve and compile necessary documentation for accounts sent to third-party collections.

Qualifications Required:

• Minimum experience in a collection role, preferably through internships or co-ops.
• Knowledge of accounting principles to navigate financial statements effectively.
• Strong problem-solving and organizational skills.
• Ability to multitask, prioritize tasks, and meet deadlines.
• Excellent attention to detail and accuracy in work.
• Experience with NetSuite is preferred.
• A Bachelor's degree in Accounting or Finance.
• Proficiency in Microsoft Excel, including building balanced and scalable models. As a Jr. Accounts Receivable at Digital.ai, you will play a crucial role in managing collections activities for the global portfolio of customers. Your responsibilities will include resolving billing issues, handling outstanding invoices, and collaborating with various departments to ensure smooth operations.

Key Responsibilities:

• Collect, handle, and resolve outstanding invoices through emails and phone calls.
• Prioritize account management using aging reports and maintain detailed collection notes.
• Respond to customer requests and provide necessary documentation for payments.
• Research and resolve account discrepancies such as short payments and disputes.
• Manage a high volume of incoming and outgoing phone calls and emails efficiently.
• Collaborate with Finance, Billing, Support, and Sales teams to address issues promptly.
• Cross-train to perform additional duties as required to support the accounting teams.
• Retrieve and compile necessary documentation for accounts sent to third-party collections.

Qualifications Required:

• Minimum experience in a collection role, preferably through internships or co-ops.
• Knowledge of accounting principles to navigate financial statements effectively.
• Strong problem-solving and organizational skills.
• Ability to multitask, prioritize tasks, and meet deadlines.
• Excellent attention to detail and accuracy in work.
• Experience with NetSuite is preferred.
• A Bachelor's degree in Accounting or Finance.
• Proficiency in Microsoft Excel, including building balanced and scalable models.