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Account Executive, Mid-Market

Dialpad
Full Time
Denver, USPosted Yesterday

Job Description

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Visit <a href="https://dialpad.com/">dialpad.com</a> to learn more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Being a Dialer</strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Your role<br></strong></span><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communications problems felt by everyone around the world. Every business benefits from Dialpad.</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!</span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">This position is based in Denver, CO, and reports to a Mid-Market Regional Vice President.&nbsp;</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What you’ll do&nbsp;</strong></span></p> <ul> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own the entire sales process, including converting leads into a workable pipeline.</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build strategic prospecting campaigns and sequencing to source your own opportunities.</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Manage and close complex transactions involving multiple internal and external stakeholders.</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own your key deal reviews, forecasts, and professional career roadmap.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Skills you’ll bring</strong><em><span style="font-weight: 400;">&nbsp;</span></em></span></p> <ul> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">3-5 years of sales experience in an ever-changing environment.</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in managing &amp; closing strategic deal cycles that include multiple business units and stakeholders.</span></li> <li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Preferred expertise in SaaS (including UCaaS and/or CCaaS).</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div> <p><span style="font-size: 14px;"><span style="font-weight: 400;">For exceptional talent based in Denver, CO</span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">the target base salary range for this position is posted below. </span><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the </span><em style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">target </em><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. </span><span style="font-weight: 400;">Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.</span></span></p> </div></div><div class="title">Colorado Salary Range</div><div class="pay-range"><span>$87,500</span><span class="divider">&mdash;</span><span>$87,500 USD</span></div></div></div><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Join Dialpad</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work at the center of the AI transformation in business communications</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and ship agentic AI products that are redefining how companies operate</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Join a team where AI amplifies every employee’s impact</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salary, comprehensive benefits, and real opportunities for growth</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a <a href="https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&amp;text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&amp;text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&amp;text=People%20here%20are%20given%20a%20lot%20of%20responsibility">Great Place to Work</a>, ensures that every employee feels valued and empowered to contribute to our collective success.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.&nbsp;</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em>&nbsp;</em><em>Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.</em></span></p></div>

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