Job Description
<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad<br></strong></span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Visit <a href="https://dialpad.com/">dialpad.com</a> to learn more.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Being a Dialer</strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Your role<br></strong></span><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">As an Account Executive, Commercial, you’ll own the complete sales process from start to finish. You’ll work closely with Sales Managers and Sales Engineers to take a small business prospect to an active Dialpad client. In addition, you’ll help businesses solve complex communication problems felt by everyone around the world.</span></p>
<p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Account Executive, Commercial, will solve tangible client obstacles by redefining their definition of what’s possible. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad!</span></p>
<p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Dialpad’s Commercial Sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with Sales Engineers, Sales Managers, and their peers to constantly improve the efficiency and effectiveness of the full sales process.</span></p>
<p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">This position reports to our RVP, Commercial Sales and is based in our Austin, TX office.</span></p>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What you’ll do <em> </em></strong></span></p>
<ul>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own the entire sales process, including working leads and generating pipeline.</span></li>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build talk tracks to align with specific client use cases.</span></li>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Have weekly 1:1s with your Manager consisting of coaching, key deal reviews, forecasts, and career roadmap.</span></li>
</ul>
<p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Skills you’ll bring</strong><em><span style="font-weight: 400;"> </span></em></span></p>
<ul>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">1-2+ years of full sales cycle experience in an ever-changing environment.</span></li>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience in Salesforce, Outreach, Clari, & Highspot.</span></li>
<li style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">Preferred expertise in SaaS Sales.</span></li>
</ul><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Why Join Dialpad</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work at the center of the AI transformation in business communications</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and ship agentic AI products that are redefining how companies operate</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Join a team where AI amplifies every employee’s impact</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive salary, comprehensive benefits, and real opportunities for growth</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a <a href="https://www.greatplacetowork.com/certified-company/7007999#:~:text=91%25%20of%20employees%20at%20Dialpad,a%20typical%20U.S.-based%20company.&text=Source:%20Great%20Place%20To%20Work%C2%AE%202021%20Global%20Employee%20Engagement%20Study.&text=When%20you%20join%20the%20company,%20you%20are%20made%20to%20feel%20welcome.&text=People%20here%20are%20given%20a%20lot%20of%20responsibility">Great Place to Work</a>, ensures that every employee feels valued and empowered to contribute to our collective success.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. </span></p>
<p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><em> </em><em>Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.</em></span></p></div>
About Dialpad
Dialpad
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