Dispatch Mental Health Specialist at Dialogue

Become a vital part of Dialogue's team as a Mental Health Specialist Dispatch. Engage with clients empathetically while assessing their mental health needs through video and phone consultations. As a Mental Health Specialist Dispatch at Dialogue, you will connect members with suitable mental health professionals.

With a Bachelor’s degree and 2+ years of experience, your role includes conducting assessments and ensuring an outstanding intake experience. Your bilingual skills in French and English will be essential in supporting diverse clients effectively. Key Responsibilities:

• Assess members’ mental health needs during consultations
• Provide information about mental health professionals
• Set expectations for member care journeys
• Collaborate with multidisciplinary teams to improve triage processes
• Document clinical notes in the electronic medical record Requirements:
• Bachelor's degree in mental health or social services
• Minimum 2 years experience in psychosocial support
• Bilingual in French and English is essential
• Calm demeanor in stressful situations
• Availability for full-time shifts including evenings Utilize your mental health expertise to foster a compassionate environment for Dialogue’s members.