Network Operations Center Engineer

NOC Service Engineering Associate

Location : Brampton ON CAN L6S 6E6

Duration : 12months

Duties and Responsibilities

• Monitor managed infrastructure and investigate related alerts
• Promote and enforce best practices on solutions delivery to produce maximum uptime
• Provide consultative and professional services to our customers
• Work with vendors for product information and technical support
• Engage other departments for solutions design and delivery
• Provide timely response to all incidents, outages and requests to customers and service providers
• Record all work and incident details using ticketing system

Requirements

• Experience with multi-vendor hosted environments
• Strong understanding of IP and TCP/IP protocols
• Strong understanding of networking fundamentals and OSI model
• Excellent verbal and written communication skills
• Excellent teamwork and customer service skills
• Good knowledge of hosting marketplace
• Solid understanding and production experience with virtualization technologies (VMware. Nutanix, HyperV etc)
• Nice to have Cisco CCNA, Microsoft MCSA/MCSE, Red Hat RHCT or other, Network+ or other network and OS related certifications or experience
• Nice to have knowledge of SQL, Exchange
• Nice to have knowledge of AI technologies and concepts (Nvidia DGX and HPC)

Qualifications

• Minimum 2 year network experience in a data center and managed IT services environment
• College, University Degree, or an equivalent combination of education and experience
• Strong analytical and interpersonal skills
• Ability to work in a fast-paced, ever-changing environment

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the Canada, Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Dexian will on request provide accommodation for disabilities to support your participation in all aspects of Recruitment, Assessment and selection process.