Instructional Designer, Agent Network

Temporary position for 12 months.

As an instructional designer, Desjardins agent network, you are involved with the creation of learning solutions that satisfy training gaps, modernize current material, and simplify content in a way that learners can easily engage with and understand. More specifically, you will be required to:

Diagnose performance issues, challenges, and learning needs to define clear target outcomes

Conduct training needs analyses and develop training plans aligned to learner and organizational goals

Design, develop, and coordinate learning solutions that address training gaps, modernize content, and simplify complex information

Create engaging training materials using effective instructional and writing techniques

Apply design best practices, including the 80/20 rule, to develop impactful and learner focused experiences

Coordinate design projects, collaborating with stakeholders and subject matter experts (SMEs)

Deliver and evaluate learning experiences through pilots, follow up sessions, and learner feedback

Maintain training content annually by incorporating SME input, reviewing participation and effectiveness, and evaluating content shelf life

What we offer*

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

• Benefits apply based on eligibility criteria.

What you bring to the table

Bachelor's degree in a related field

A minimum of three years of relevant experience

Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Advanced intermediate knowledge of instructional design and adult learning practicesAction oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Resourcefulness

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job FamilyHuman resources (FG)

Unposting Date2026-05-7

R2605879