Appointment Setter (Dental Industry) - Full-Time, Remote (Canada Hours)

About The Role

We\'re seeking an experienced, results-driven Sales Development Representative to join our rapidly growing dental marketing team. This is a fully remote position focused on converting warm, qualified leads into booked appointments for dental practices.

You\'ll be working with pre-qualified prospects who have already expressed interest in dental services — your role is to guide them through the booking process and ensure they connect with the right dental practice. This is a high-volume, high-reward position for someone who thrives on the phone and has a proven track record of exceeding sales targets.

Key Responsibilities

• Make 100-140+ outbound calls daily to warm leads generated through our marketing campaigns
• Convert interested prospects into booked appointments for our dental practice partners
• Follow up persistently and strategically with leads through multiple touchpoints
• Navigate objections with confidence and professionalism to secure commitments
• Maintain detailed records in our CRM system and track all interactions
• Collaborate with our marketing team to optimize lead conversion strategies
• Meet and exceed daily, weekly, and monthly appointment booking targets

Requirements

What We\'re Looking For

Required Experience

• Minimum 3+ years of proven B2C or B2B sales experience with documented success
• Demonstrated track record of consistently hitting or exceeding sales quotas
• Experience in high-volume outbound calling environments and clear spoken English that is easy to understand for North American callers
• Proven ability to handle rejection and maintain persistent follow-up strategies
• Expert-level phone skills with the ability to build rapport quickly
• Strong computer skills and CRM experience
• Experience in dental sales is a plus but not required

Essential Qualities

• Self-motivated with the ability to manage your own schedule and priorities
• Highly efficient in managing time and maximizing productivity
• Relentless work ethic — you\'re not satisfied until every lead has been thoroughly worked
• Natural persuasion skills with the ability to overcome objections smoothly
• Hunger for success and motivated by performance-based compensation
• Comfortable with repetitive tasks while maintaining enthusiasm and energy

Training & Development

• Comprehensive training provided on all dental services and procedures
• In-depth product knowledge training to ensure confidence in every conversation
• Ongoing coaching and support from experienced sales leaders
• Access to advanced sales training and professional development resources
• Regular training updates as we expand our service offerings

Equipment & Workspace Requirements

• You must provide your own laptop or desktop computer capable of handling VOIP calls and CRM systems
• Reliable high-speed internet connection (wired preferred)
• Professional headset or microphone suitable for clear, high-quality phone calls (no laptop mics)
• Quiet, distraction-free workspace with a clean, professional webcam and background
• Ability to work from a private environment where calls cannot be overheard
• Available to work during peak calling hours
• Backup power and internet solutions are a plus (recommended for reliability)

Benefits

Compensation & Benefits

Industry-Leading Package

• Exceptional base salary well above industry standards for experienced performers
• Aggressive commission structure with uncapped earning potential
• Monthly performance bonuses for exceeding targets
• Quarterly accelerators that multiply your commission rates

Growth Opportunities

• Clear path to Senior SDR and Sales Management roles
• Opportunity to build and lead your own team as we scale
• Direct mentorship from successful sales leaders

Remote Work Benefits

• 100% remote position
• Flexible scheduling options for work-life balance
• High-quality leads provided — no cold calling required
• Comprehensive tech stack and CRM tools provided

Ideal Candidate Profile

• Gets energized by back-to-back phone conversations
• Views "no" as the beginning of a conversation, not the end
• Has successfully worked in commission-based roles and loved it
• Can make 100+ calls a day while maintaining quality and enthusiasm
• Takes pride in being the top performer on every team you join
• Can work independently without constant supervision
• Efficiently manages your pipeline and time to maxim