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Senior Sales Enablement & Training Manager

Definitive Healthcare
Full Timesenior
Framingham, MAPosted 5 days ago

Job Description

<div class="content-intro"><p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">About </span><span data-ccp-parastyle="heading 1">Definitive Healthcare</span><span data-ccp-parastyle="heading 1">:</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><span data-contrast="auto">At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto"><span data-teams="true">Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.</span></span></p> <p><span data-contrast="auto">We’re also a great place to work. </span>In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.</p> <p><span data-contrast="auto">We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p></div><p><strong>About the Role</strong></p> <p>The Senior Sales Enablement &amp; Training Manager is responsible for defining and building the foundational enablement infrastructure that drives seller productivity and revenue performance. This role operates as a strategic partner to Sales Leadership, translating commercial priorities into scalable enablement frameworks, tools, and programs.&nbsp;</p> <p>This individual will lead the development of core enablement systems—including sales process, playbooks, onboarding, and field guidance—and is expected to operate with a high degree of autonomy. The Sales Enablement Lead will play a critical role in establishing consistency, clarity, and accountability across the sales organization, ensuring sellers are equipped to execute effectively at every stage of the sales cycle.&nbsp;</p> <p>This role will also play a key part in evolving our enablement approach by exploring AI-driven solutions that embed guidance directly into the seller workflow.&nbsp;</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">What&nbsp;</span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3">&nbsp;Do</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:281,&quot;335559739&quot;:281,&quot;335559740&quot;:278}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Sales Enablement Strategy &amp; Foundations</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Build and scale the foundational elements&nbsp;required&nbsp;for a high-performing sales organization.</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Own and drive improvements in key sales performance metrics such as:</span><span data-ccp-props="{}">&nbsp;</span> <ul> <li><span data-contrast="auto">seller ramp time</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">pipeline progression</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">win rates</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">sales cycle efficiency</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> </li> <li><span data-contrast="auto">Build enablement infrastructure from the ground up,&nbsp;establishing&nbsp;scalable processes, frameworks, and best practices</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Bring structure and clarity to an evolving enablement environment, creating repeatable systems that can scale with organizational growth</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Developing and&nbsp;maintaining&nbsp;</span><strong><span data-contrast="auto">sales playbooks</span></strong><span data-contrast="auto">&nbsp;that guide sellers through each stage of the sales cycle&nbsp;and eventually reimagining&nbsp;traditional sales playbooks into&nbsp;dynamic, AI-enabled guidance systems that provide sellers with real-time recommendations and next best actions</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Defining and documenting the&nbsp;</span><strong><span data-contrast="auto">sales process</span></strong><span data-contrast="auto">, including key activities, milestones, and exit criteria</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Creating standardized frameworks for discovery, deal progression, and account planning</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Aligning enablement priorities with commercial goals and sales leadership needs</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identifying&nbsp;gaps in seller workflows and building solutions to improve efficiency and effectiveness</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Sales Onboarding &amp; Seller Readiness</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Rebuild and launch&nbsp;a new sales&nbsp;onboarding process.&nbsp;&nbsp;Partner with&nbsp;a variety of teams&nbsp;to ensure effective onboarding and&nbsp;ramp.</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Building&nbsp;the structure and execution of&nbsp;</span><strong><span data-contrast="auto">sales onboarding programs</span></strong><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Defining onboarding milestones, expectations, and readiness criteria</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensuring alignment across product training, sales skills, and tools</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Cross-Functional Alignment</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Serve as a key connector across teams to ensure consistency and clarity.</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Serve as a trusted advisor to Sales Leadership, providing recommendations on enablement strategy, seller effectiveness, and process improvements</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Influence senior stakeholders to&nbsp;align&nbsp;priorities, messaging, and execution approaches</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partnering with Sales Leadership to understand field needs and priorities</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Collaborating with Product Enablement on product launches and messaging</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Working with Customer Success Enablement to ensure continuity across the customer lifecycle</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Aligning with Marketing on positioning, campaigns, and content</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Enablement Programs &amp; Communication</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Drive awareness, adoption, and consistency across enablement initiatives.</span><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Building clear communication strategies for enablement programs</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Supporting rollout of new tools, frameworks, and initiatives</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Creating structured reinforcement strategies to sustain adoption</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><strong>What You'll Bring</strong></p> <p><strong><span data-contrast="auto">Experience</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">6–8 years of experience in Sales Enablement, Sales Operations, Revenue Operations, or related roles</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience building or scaling&nbsp;</span><strong><span data-contrast="auto">sales enablement programs,&nbsp;sales onboarding,&nbsp;playbooks, or&nbsp;sales&nbsp;processes</span></strong><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working closely with sales teams in a B2B environment</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Skills</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Strong strategic thinking with the ability to operationalize ideas into actionable tools</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Excellent project management and organizational skills</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong communication&nbsp;and stakeholder management abilities</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to simplify complex concepts into clear, practical frameworks</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Data-driven mindset with the ability to measure and improve effectiveness</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><strong>Compensation and Benefits</strong></p> <p><br>The salary range for this position is $98,000 - $182,000&nbsp;per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications.&nbsp;</p> <p>Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution.</p><div class="content-conclusion"><p><strong>Why we love Definitive, and why you will too!</strong></p> <ul> <li>Industry leading products</li> <li>Work hard, and have fun doing it</li> <li>Incredibly fast growth means limitless opportunity</li> <li>Flexible and dynamic culture</li> <li>Work alongside some of the most talented and dedicated teammates</li> <li>Definitive Cares, our community service group, gives all of us a chance to give back</li> <li>Competitive benefits package including great healthcare benefits and a 401(k) match</li> </ul> <p>&nbsp;</p> <p><strong>What our Employees are saying about us on Glassdoor:&nbsp;</strong></p> <p>&nbsp;“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”</p> <p><em>-Business Development Manager</em></p> <p>“Great team. Amazing growth. Employees are treated very well.”</p> <p><em>-Research Analyst</em></p> <p>“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”</p> <p><em>-Profile Analyst</em></p> <p>&nbsp;</p> <p><strong><em>If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.</em></strong></p> <p><em><strong>If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.</strong></em></p> <p>&nbsp;</p> <p><strong><em><u>Definitive Hiring Philosophy</u></em></strong></p> <p><em>Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!</em></p> <p>&nbsp;</p> <p><em><strong>Privacy&nbsp;</strong><br>Your privacy is important to us. Please review our <a href="https://www.definitivehc.com/candidate-privacy-policy" target="_blank"><strong data-stringify-type="bold">Candidate Privacy Notice</strong></a> which tells you how we use and process your personal information.</em></p> <p>&nbsp;</p> <p><em><span class="ui-provider cld cle c d e f g h i j k l m n o p q r s t clf clg w x y z ab ac ae af ag ah ai aj ak"><span data-teams="true"><strong>Please note:</strong> All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact <a id="menurrn7" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="mailto:careers@definitivehc.com" target="_blank">careers@definitivehc.com</a> to verify your status in the application process.</span></span></em></p></div>

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