Service Advisor (honda & Volkswagen) (Maharashtra)

Job description Roles and Responsibilities Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Desired Candidate Profile Looking for a service advisor who have 2 to 4 years of experience of Automobile industry Experience- Minimum 1 years of experience is must Qualification- minimum Graduate Diploma in automobile Engineering Location- Mumbai Required skills Technical competence Good communication skills The ability to coach and develop others Commercial awareness Conscientiousness Perks and Benefits Salary Incentive PF Role After Sales Service Repair - Other Industry Type Automobile Functional Area Customer Success Service Operations Employment Type Full Time Permanent Role Category After Sales Service Repair Job Types Full time Permanent Pay 30 000 00 - 35 000 00 per month Benefits Health insurance Provident Fund Experience total work 4 years Preferred Service Advisor 1 year Preferred Work Location In person