Role Overview
DBS Bank is hiring a mid-level Officer, Customer Service Officer, Consumer Banking Group. This is a full-time role in Sulur. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.
Responsibilities
- Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions
- Process cash transactions, transfer transactions and clearing of instruments
- Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
- Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
- Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
- Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Requirements
- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients.
- Responsible
- Ability to meet deadlines.
- Knowledge about internal/external regulations.
- Good Computer Knowledge
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- We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Coimbatore Main
Job:
Operations
Schedule:
Regular
Employee Status:
Full time
Frequently Asked Questions
How do I apply for the Officer, Customer Service Officer, Consumer Banking Group position at DBS Bank?
Use the Apply button above to submit your application directly to DBS Bank. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Officer, Customer Service Officer, Consumer Banking Group position at DBS Bank located?
This position is based in Sulur. DBS Bank has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Officer, Customer Service Officer, Consumer Banking Group at DBS Bank earn?
DBS Bank has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Officer, Customer Service Officer, Consumer Banking Group role at DBS Bank posted?
This role was posted on April 16, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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