Concierge Mahaveer Nagar

Customer Welcome & Assistance

Greet customers warmly upon arrival and create a welcoming workplace.

Understand customer needs and guide them to relevant sections or products.

Personalized Styling Support

Assist customers with outfit selection based on preferences, occasions, and trends.

Coordinate with in-store stylists (if applicable) for enhanced service.

Appointment & Queue Management

Manage trial room queues and customer appointments efficiently.

Ensure smooth flow during peak hours.

Product Knowledge

Maintain robust knowledge of Daabu’s collections, fabrics, fits, and ongoing promotions.

Educate customers about craftsmanship, especially traditional or handcrafted elements.

Customer Experience Enhancement

Offer refreshments (if applicable) and ensure customer comfort.

Handle special requests such as alterations, gift wrapping, or reservations.

Issue Resolution

Address customer concerns promptly and professionally.

Escalate issues to the Store Manager when necessary.

Store Presentation Support

Ensure the entrance and waiting areas are clean, organized, and visually appealing.

Assist in maintaining the overall ambiance of the store.

Skills & Qualifications

Excellent communication and interpersonal skills

Strong customer service orientation

Interest in fashion, especially women’s ethnic or contemporary wear

Ability to multitask and remain calm under pressure

Presentable, polished, and qualified demeanor

Prior retail or hospitality experience preferred

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person