Customer Support Agent – Remote Opportunity
Crypto Pro NetworkRole Overview
Crypto Pro Network is hiring a entry-level Customer Support Agent – Remote Opportunity. This is a full-time role in Ottawa. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Become a part-time Customer Support Representative with Shakepay, working remotely from Canada. Provide exceptional support and help customers navigate our services seamlessly. This contract spans 3 months with an expected commitment of 10 hours weekly, increasing to 20 hours initially.
You'll utilize your customer support experience to manage inquiries, provide technical assistance, and ensure account accuracy. Join a detail-focused team dedicated to enhancing customer satisfaction and engagement. Key Responsibilities:
- Engage with customers via chat/email for support
- Approve e-Transfer accounts and handle transactions
- Assist with KYC (Know Your Customer) requests
- Relay ongoing feedback to improve customer experience
- Mitigate issues related to unusual account activities Requirements:
- Minimum of 1 year of customer support experience
- Strong detail-oriented mindset
- Effective communication skills
- Adaptability in a dynamic environment
- Knowledge of digital currency is an advantage Join Shakepay and contribute to enhancing the financial experience for our customers across Canada.
Frequently Asked Questions
How do I apply for the Customer Support Agent – Remote Opportunity position at Crypto Pro Network?
Use the Apply button above to submit your application directly to Crypto Pro Network. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Agent – Remote Opportunity position at Crypto Pro Network located?
This position is based in Ottawa. Crypto Pro Network has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Agent – Remote Opportunity at Crypto Pro Network earn?
Crypto Pro Network has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Agent – Remote Opportunity role at Crypto Pro Network posted?
This role was posted on May 12, 2026 (27 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Support Agent – Remote Opportunity role at Crypto Pro Network entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Crypto Pro Network has listed.
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