Clinical Administration

Position Title: Clinical Administrator

Department: Medical Administration

Reporting To: Medical Head

Position Summary:

The Clinical Administrator will act as the second line to the Medical Head and will be responsible for overseeing day-to-day clinical operations, ensuring smooth coordination between medical departments, maintaining quality standards, enforcing hospital policies, and supporting overall patient care excellence. The role requires strong leadership, operational control, discipline management, and coordination with consultants, nursing, paramedical, and support teams.

Key Responsibilities

Clinical Operations Management

• Supervise and coordinate daily clinical and operational activities of the hospital.
• Ensure smooth functioning of OPD, IPD, ICU, OT, Emergency, and other clinical departments.
• Monitor patient care quality and ensure adherence to hospital protocols and NABH standards.
• Coordinate with consultants, doctors, nursing staff, and paramedical teams for efficient patient management.
• Handle escalation of patient complaints and ensure timely resolution.

Medical Administration

• Assist the Medical Head in implementation of hospital policies, SOPs, and clinical protocols.
• Ensure discipline, grooming, and professional behaviour among clinical staff.
• Conduct regular rounds across hospital departments to monitor operations and patient care services.
• Ensure all doctors and clinical staff maintain proper documentation and medical records.
• Support credentialing and privileging processes of consultants and medical staff.

Quality & Compliance

• Ensure compliance with NABH, biomedical waste management, infection control, and statutory requirements.
• Coordinate internal audits, clinical audits, and corrective action plans.
• Monitor incident reporting and ensure proper closure of clinical incidents.
• Support quality improvement initiatives and patient safety programs.

Coordination & Team Management

• Act as a bridge between management and clinical teams.
• Conduct departmental meetings and coordinate interdepartmental communication.
• Support HR in clinical staff discipline, attendance, duty rosters, and performance monitoring.
• Mentor and guide nursing and support teams regarding hospital etiquette and patient handling.

Email Address : najma.shaikh@criticareasiahospital.com

Contact No. 9930400992