IT Service Desk Manager Hybrid (Reston) ISO-Focused

A leading cybersecurity firm is seeking a Helpdesk Manager in Reston, VA, to provide day-to-day user support in a hybrid work environment. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, ideally in a lead or management capacity. Key responsibilities include managing technical support for workstations and cloud services while maintaining system documentation and compliance. This role requires strong customer service skills and experience with Microsoft Intune and Azure Active Directory, ensuring minimal technology-related disruptions to users. #J-18808-Ljbffr