Role Overview
ConsultNet is hiring a mid-level Data Analyst- ITSM- Remote. This is a full-time role in CA. Part of ConsultNet's Data Analysis hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
This a Full Remote job, the offer is available from: Canada, California (USA)
We are seeking a highly skilled Data Analyst with deep expertise in IT Service Management (ITSM), advanced Power BI experience. This role is critical in driving visibility into IT operations by transforming complex service data into meaningful, actionable insights that support service excellence, operational efficiency, and strategic decision-making.
- Strong SQL expertise
- Writing complex queries
- Working with relational datasets
- Supporting analytics at scale
- Advanced Power BI skills
- Building complex DAX measures
- Leveraging Power BI functions for analytics
- Publishing and maintaining production dashboards
- ITSM‑aligned analytics
- Understanding and analyzing IT operational metrics (e.g., MTTA, SLA, KLOs)
- Translating operational performance into actionable insights
- Data modeling & transformation
- Data normalization
- Structuring tables for reporting
- Transforming raw operational data into analytics-ready models
- Operational mindset
- Ability to not just report data, but interpret it and recommend actions that improve IT operations
- Nice-to-have (not critical)
- Familiarity with ITSM tools or frameworks
- Jira Service Management knowledge is explicitly not a focus area for this role
This offer from "ConsultNet" has been enriched by Jobgether.com and got a 75% flex score.
Frequently Asked Questions
How do I apply for the Data Analyst- ITSM- Remote position at ConsultNet?
Use the Apply button above to submit your application directly to ConsultNet. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Data Analyst- ITSM- Remote position at ConsultNet located?
This position is based in CA. ConsultNet has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Data Analyst- ITSM- Remote at ConsultNet earn?
ConsultNet has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Data Analyst- ITSM- Remote role at ConsultNet posted?
This role was posted on April 8, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start