Technical Support Representative (Entry Level)

We are looking for a friendly and dependable Remote Technical Support Representative to join our team. This entry-level position is a great opportunity for someone who enjoys helping others and solving basic technical issues. You will support customers by phone, email, or chat and guide them through simple troubleshooting steps.

Responsibilities

• Answer customer questions in a clear and professional manner
• Troubleshoot basic technical issues and provide step-by-step support
• Record customer interactions accurately
• Escalate more complex issues when needed

Requirements

• High school diploma or equivalent
• Strong communication and basic computer skills
• Reliable internet connection and a quiet workspace
• Customer service experience is an asset

If you are patient, positive, and ready to grow your skills, we would love to hear from you.