Cloud Resiliency Engineer

Job Title

Cloud Resiliency Engineer (Bilingual-French)

Job Description

We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We are looking for a Cloud Resiliency Engineer, who will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).

This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions.

This role requires a fluent French level.

Required Qualifications

• Minimum 5+ years of hands‑on experience in the following areas:
• Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.
• Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
• Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.

Certifications (will need to get certified within 2-3 months of joining if missing any of the following)

• Microsoft Certified: Azure Solutions Architect Expert
• ITIL Foundation Certification
• Microsoft Certified: Azure Administrator Associate.

Salary Range

The base salary range for this position is $79,767–$125,348 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is 04/03/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#WFH

#LI-Remote

#ConcentrixCatalyst

Location

CAN, NS, Work-at-Home

Language Requirements

Time Type:

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI)

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.

Further Information

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE