System Administrator -- MAZDC5750940

Sales Representative -- Anindya Mazumdar

Job Description

Looking for a System Administrator to join our growing team. This role involves providing technical support for transit scheduling systems, such as Trapeze or HASTUS, and ensuring effective provisioning, installation, configuration, and maintenance of computer hardware and software, as well as related infrastructure.

What You'll Do

Learn the HASTUS system to provide ongoing support to the Bus and Rail Scheduling Operations teams

Review security scan results and develop mitigation steps for vulnerabilities at the server and application levels

Manage provisioning, installation/configuration, operation, and maintenance of computer hardware/software and infrastructure

Assist and lead teams in migrating existing environments to the cloud using technologies like Azure and OCI

Ensure systems adhere to agency policies, standards, and guidelines

Perform systems administration, engineering, provisioning, operations, support, maintenance, and research for continual innovation

Conduct daily system monitoring to verify hardware integrity, server resources, systems availability, and key processes

Review system and application logs and verify completion of scheduled jobs like backups

Perform regular security monitoring to identify potential intrusions

Handle daily backup operations and file archival/purge as needed

Manage user accounts, including creation, modification, and deletion upon request

Provide Tier III/other support as needed and troubleshoot issues

Diagnose and recover from hardware or software failures, while effectively communicating with stakeholders

Apply OS patches and upgrades regularly, updating administrative tools/utilities as required

Configure and add new services as necessary

Maintain operational documentation and perform performance reporting for capacity planning

What You'll Need

Required:

8+ years of experience managing Windows and Linux systems

8+ years of experience upgrading, installing, and configuring application software and hardware

8+ years of experience in troubleshooting and providing technical support for servers and networks

Strong problem-solving and communication skills

Excellent organizational and time-management skills

Master’s degree in computer science or a related field, or equivalent experience

Preferred

Expertise in cloud technologies, such as Azure and OCI, and experience migrating environments to the cloud

Familiarity with transit scheduling systems, specifically Trapeze and HASTUS