Command Investigations, LLC is excited to offer an opportunity for an Insurance Field Investigator with at least three years of experience to join our dynamic team! We are looking for individuals with prior Special Investigations Unit (SIU) experience who possess integrity, independence, and a strong drive to excel in a fast-paced investigative environment.

Why You'll Love Working with Us!

At Command Investigations, we invest in you and your career, believing that together we can achieve excellence while providing top-notch service with integrity that drives results! We offer our employees opportunities to grow within a respected organization in an exciting and rapidly evolving industry.

What You Will Do:

• Conduct thorough investigations for insurance claims, including workers' compensation, general liability, auto, and property cases.
• Obtain in-person recorded statements from claimants, witnesses, and involved parties.
• Capture detailed scene photographs to support your findings.
• Prepare comprehensive, factual, and well-organized investigative reports within deadlines.
• Review case materials to identify inconsistencies or areas needing further inquiry.
• Communicate effectively with clients and internal teams to provide updates and ensure objectives are met.
• Exercise sound judgment and discretion while maintaining confidentiality.
• Manage multiple investigations simultaneously, prioritizing tasks to meet strict due dates.
• Operate investigative equipment, such as digital recorders and cameras, proficiently.

Special Note: You will need to supply your own equipment, including a camera and digital recorder, with minimum standards applicable.

What We Are Looking For:

• Exceptional attention to detail and accuracy.
• Strong work ethic and willingness to learn and adapt.
• Team-oriented mindset and openness to collaboration.
• Ability to thrive in a focused, detail-driven environment.
• Strong computer skills, particularly with Microsoft Word and Outlook.
• Excellent written and verbal communication skills.

Your Qualifications:

• 3-5 years of experience as a field investigator is required.
• Prior experience with multi-line investigations is strongly preferred.
• Must reside within a 60-mile radius of our location.
• Multilingual abilities are a plus.
• A high school diploma or equivalent is required; a college degree is strongly preferred.
• Proficient reading skills and the ability to follow instructions are essential.
• Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal and organizational skills.
• Flexibility to work overtime is preferred.
• Regular attendance is an essential function of the role.
• Willingness to commit to the required schedule.
• Completion of employment application and pre-employment tasks is required.

Physical Requirements:

• Ability to remember and understand instructions, guidelines, or other information.
• Capability to lift up to 25 lbs occasionally.
• Ability to sit, stand, and/or walk for long periods of time.
• Competency in entering data into a computer using a traditional keyboard.
• Visual requirements include close vision, distance vision, depth perception, and the ability to adjust focus; must be able to hear and understand speech and surrounding sounds.

About Command Investigations

Founded in 2012, Command Investigations is a nationally recognized investigations firm, providing services like surveillance and remote investigations to the insurance defense industry. We value integrity, service, and results, treating every client uniquely and utilizing advanced technology to remain at the industry's forefront. Our headquarters is based in Lake Mary, Florida, serving clients nationwide.

Command Investigations, LLC is an Equal Opportunity Employer.

Salary Description: $30