Location: Patiala, Punjab, India (Required)

Work Type: Remote

Company: California-Based Home Care Company (USA)

Salary: ₹20,000 per month

Schedule: 6 days per week

Available Shifts (India Time):

• 4:00 AM – 1:00 PM IST, or
• 1:00 PM – 10:00 PM IST

About the Role

We are seeking a highly motivated and reliable Administrative & Operations Coordinator to join our growing team. This is a remote position supporting a healthcare company based in California, USA. The successful candidate will work closely with our team in Patiala and our management team in the United States.

We are looking for someone who is fluent in English, comfortable with technology, eager to learn new systems, and capable of handling multiple tasks in a fast-paced environment.

Key Responsibilities

• Answer and manage incoming phone calls professionally
• Monitor and respond to urgent and emergency situations
• Follow up with clients, caregivers, and team members
• Perform administrative and office support duties
• Maintain accurate documentation and records
• Update and manage Excel spreadsheets and databases
• Assist with internal audits and compliance reviews
• Support scheduling and operational activities
• Coordinate with team members to ensure tasks are completed on time
• Handle data entry and reporting as assigned
• Provide general administrative support to management

Qualifications

• Must reside in Patiala, Punjab
• Excellent spoken and written English communication skills
• Strong customer service and interpersonal skills
• Comfortable using computers, Microsoft Excel, Google Workspace, and other technology platforms
• Ability to quickly learn new software and systems
• Strong attention to detail and organizational skills
• Ability to work independently while collaborating with a remote team
• Professional, dependable, and able to maintain confidentiality
• Previous administrative, customer service, call center, healthcare, or operations experience is preferred

What We Offer

• Stable long-term remote employment
• Opportunity to work directly with a U.S.-based company
• Supportive team environment
• Ongoing training and professional development
• Career growth opportunities for high-performing team members

To Apply: Please submit your resume along with a brief introduction explaining your experience, English communication abilities, and why you would be a good fit for this position.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: Hybrid remote in Patiala, Punjab (Patiala, 147001)