Systems Engineer - Microsoft 365 & Infrastructure

CMO IT Services | Prince George, BC | Full-Time

For 26 years, CMO IT Services has operated with a deliberate model: a founder-owned company where a highly capable team of senior experts works closely with a select group of long-term clients. We built a business that prioritizes quality over volume, relationships over churn, and meaningful work over the noise and bureaucracy found elsewhere in the industry.

We don't chase scale for the sake of scale. We choose focus, precision, and excellence. Our structure isn't about size; it's about intention:

• A team of seasoned professionals who operate at a high level
• A client base we know deeply and support with pride
• A culture built on trust, autonomy, and enjoyment of the craft
• A business model that is financially strong, stable, and designed to stay that way

There's no chaos here, no endless ticket mills, and no corporate layers. Just a proven, profitable operation built by people who genuinely like their work and the clients they work with.

If you want to join a team that values expertise, ownership, and doing things right, you'll find your place here.

This role requires genuine autonomy and self‑direction. You'll be trusted to manage your own workload, priorities, and client engagements without hand‑holding.

Responsibilities

These are your core responsibilities. Like any proactive IT provider, you'll also handle the unexpected: emerging technologies, unique client requests, and whatever else keeps our clients running smoothly.

Most weeks balance proactive project work (migrations, implementations, security hardening) with reactive support. You'll typically work with 2-3 clients per day, managing your own schedule and priorities. This is a Monday to Friday, 8:00 AM to 4:30 PM position with genuine work-life balance. The kind where you're done for the day when you leave the office.

Infrastructure & Systems Administration

• Administer Windows Server and Linux server environments in SMB settings
• Manage Active Directory implementations including on-premises, hybrid, and cloud-joined endpoints
• Configure and maintain SMB network infrastructure including routing, switching, VLANs, DHCP, and DNS
• Deploy and support physical and virtual server infrastructure

Microsoft 365 Administration & Security

• Administer Microsoft 365 Business Premium environments across multiple client tenants
• Manage cloud identity and access management to enforce zero-trust principles
• Configure and maintain SharePoint and OneDrive deployments
• Design and implement Conditional Access policies for threat reduction and compliance

Endpoint & Device Management

• Deploy and configure Windows laptops, desktops, and mobile devices (iOS/Android)
• Configure and maintain Intune policy configuration and management
• Manage compliance policy enforcement across all endpoint types
• Configure MFA applications and authentication systems

Security Operations & Monitoring

• Operate and maintain security platforms: RMM (remote monitoring and management), EDR (endpoint detection and response), ITDR (identity threat detection), SAT (security awareness training), and SIEM (security information and event management)
• Manage endpoint security solutions to detect and respond to threats
• Administer email security systems and policies
• Implement network security controls and monitor security events
• Apply SSO and zero-trust architecture principles across client environments

Backup, Recovery & Storage Systems

• Manage business continuity and disaster recovery solutions
• Administer NAS platforms and storage infrastructure
• Maintain Microsoft 365 backup and recovery systems

Project Implementation & Client Services

• Microsoft 365 tenant implementations and migrations
• SharePoint migrations from file servers and cloud storage platforms
• Active Directory to Entra ID hybrid implementations
• Network infrastructure upgrades and security architecture improvements
• Security compliance assessments and remediation (CIS Controls v8 IG1)

Automation, Documentation & Technical Writing

• Develop automation scripts using PowerShell and Bash for systems management
• Create and maintain technical documentation in our documentation platform after completing work, including configurations, procedures, and troubleshooting steps
• Write clear communications for clients, technical staff and business leadership

RequirementsExperience & Technical Skills

Core Platform Experience (8+ years):

• Microsoft 365 (Business Premium or E5) administration in multi-tenant environments
• Windows Server and Linux server administration
• Active Directory management (on-premises, hybrid, cloud-joined)
• Network infrastructure (routing, switching, VLANs, DHCP, DNS)

Security & Compliance:

• Conditional Access policy design and implementation
• Security platform operations: RMM, EDR, ITDR, SAT, SIEM
• Business continuity and backup system administration

Technical & Professional Skills:

• Strong PowerShell and Bash scripting abilities
• Solid technical writing and documentation skills
• Excellent customer service and client communication skills

Additional Assets:

• DevOps experience
• Experience using AI tools for script generation, documentation, or security analysis

Certifications (optional but valued):

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Security Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Security+

Position Details

• Office-based in Prince George, BC with regular client site visits
• This is an in‑office role based in Prince George.
• Monday to Friday, 8:00 AM to 4:30 PM
• On-call rotation (1 week per month, ~1 call per quarter average). Our proactive monitoring and engineering practices keep after-hours incidents rare, and most clients operate during our business hours
• Reliable transportation required for regular client site visits throughout Prince George and surrounding areas.
• Ability to perform the physical requirements of the role, including lifting equipment up to 50 lbs and navigating stairs.
• Ability to work independently, self-organize workload, and communicate effectively with the team
• CMO IT Services provides workplace accommodations under the BC Human Rights Code. If you require accommodations during the hiring process or employment, contact us to discuss your needs.

What We OfferCompensation & Benefits

• Salary range: $75,000 - $90,000 based on experience
• Vacation follows BC Employment Standards
• Certification reimbursement and professional development support
• Comprehensive benefits including health, dental, prescription drug coverage, employee and family assistance program, and out-of-country medical coverage

The Work & The Team

• Work alongside senior technicians with 20+ years minimum experience
• Founder-owned. No investors, no private equity, no pressure to chase growth metrics
• Long-term client relationships (many spanning a decade or more) provide steady, predictable work with clients who value your expertise
• We invest in top-spec equipment so you have the tools to do the job right
• Company mobile phone with 100% privacy (it's a work phone, not a tracking device)
• Actual work-life balance with no expectation to check email at night or work weekends
• Focus on security and compliance (CIS Controls Implementation)
• Growth and progression happens organically based on your strengths and interests. No corporate career ladders, just real opportunities as client needs and your expertise evolve
• Autonomy to solve problems and implement solutions the right way
• Knowledge sharing culture where technical excellence matters
• A workplace where you actually enjoy coming to work. No corporate bureaucracy, no pointless meetings, no drama

Why Prince George

• Commute times measured in minutes, not hours
• Real housing affordability compared to major metros
• International airport access for easy travel connections
• Chill vibe and better cost of living than major metro areas
• Amazing access to the great outdoors without sacrificing career quality
• Work with a local team that clients know and trust

Hiring Process

• Initial phone screen
• Microsoft Teams technical discussion
• In-person interview with the team
• Final selection and offer

Hiring Timeline

• Interviews beginning Monday, March 16th, 2026
• Position open until filled

To Apply

Apply directly through Indeed with your resume demonstrating your experience with the technologies and responsibilities outlined above. If you require an alternative application format or accommodations during the hiring process, contact us to discuss your needs.

Job Type: Full-time

Pay: $75,000.00-$90,000.00 per year

Benefits

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Mileage reimbursement
• On-site parking
• Vision care

Experience

• Infrastructure and Systems Administration: 8 years (required)
• Microsoft 365 Administration and Security: 8 years (required)

Licence/Certification:

• British Columbia drivers license (required)

Work Location: In person