Job Description
We're seeking a highly skilled Customer Support Specialist to join our team at Cluely. As a key member of our customer success group, you will play a critical role in delivering exceptional service and support to our customers.
About the Role
- Maintain timely and effective responses to all incoming customer support tickets through Intercom.
- Assess each customer inquiry and determine the best course of action, ensuring that every interaction is personalized and efficient.
Bonus eligible roles offer additional compensation opportunities beyond hourly rate as incentive for meeting or exceeding performance targets
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