Senior Technical Program Manager, Detections & Response

Available Locations: Austin

About the Department

Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers.  And the Technical Program Management team is the group that helps connect the dots between threats, risk, business needs, and innovation to execute on reducing risk at Cloudflare while partnering to build the best solutions for our customers.   

About the Role

We need to solve big security challenges at scale. As a Technical Program Manager on the Security team, at a high level, you will help discover, define, and drive the execution of transformational security projects to reduce risk at Cloudflare. You will work with our team and all of our stakeholders to:

• Partner with the Security Detections and Response team as their dedicated Technical Program Manager  
• Connect with Cloudflare's many teams through expert communication and diplomacy to maintain alignment and encourage collaboration
• Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
• Manage projects with tight deadlines and changing priorities, effectively balancing risk to achieve business objectives
• Identify stakeholders and drive alignment, including dependency identification and tracking
• Generate cadenced program updates, reports, and metrics that provide executive and board level summaries
• Manage change to scope, timeline, key results/outcomes and budget
• Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
• Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Examples of desirable skills, knowledge and experience.

• 8-10+ years of experience in technical program management and a desire for continuous improvement
• Experience in cybersecurity or detections and response, including experience directly supporting security programs 
• BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience 
• Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability.
• Excellent oral and written communication, proven track record of effective communication at various levels including executive level
• Comfortable managing tight deadlines, changing priorities, and ambiguity.
• Proven ability to forge and sustain effective partnerships internally and externally
• Strong competency with Confluence and JIRA and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc).
• Willingness to learn and continuously improve
• Embraces technology including automation and AI augmentation
• Highly skilled com