Desktop Support Administrator

At Clinikally, we're not just a platform; we're building the future of personalized dermatology and haircare in India, blending cutting-edge AI with expert care. Backed by leading global investors and having served over 3 million Indians in just 3.5 years, we're on an exhilarating growth trajectory, and we're looking for a sharp, driven to jump in, own key initiatives, and help us scale.

About the Role

We are looking for a Desktop Support Executive to support IT infrastructure, user operations, and network management across multiple office locations. The role involves handling day-to-day IT support, maintaining systems, and ensuring smooth functioning of IT operations across the organization.

Key Responsibilities

• Strong knowledge of desktop and laptop troubleshooting (Windows and basic Mac support)
• Ability to handle end-user IT issues related to systems, email, printers, and network connectivity
• Experience in software installation, system formatting, and operating system configuration
• Basic understanding of LAN, Wi-Fi, routers, and switches troubleshooting
• Ability to install and troubleshoot printers, scanners, and other office IT devices
• Basic knowledge of CCTV installation, monitoring, and troubleshooting
• Understanding of antivirus, system updates, and endpoint security basics
• Knowledge of Google Workspace

Additional Preferred Skills

• Basic knowledge of NAS backup systems
• Understanding of network cabling and patching
• Experience with attendance machines / biometric devices

Location: Sector 44, Gurgaon

Website: https://www.clinikally.com/

Instagram: www.instagram.com/clinikallyofficial/