Academic Coordinator (Online Chess learning)

Company DescriptionChennai Chess Club is India's fastest-growing chess community, dedicated to providing world-class chess education and organizing engaging events. Serving over 1500 students globally, the club offers interactive and advanced chess learning experiences. Based in Chennai, the club also hosts regular meetups and tournaments, making it a vibrant hub for chess enthusiasts. Our mission is to foster talent and passion for chess within a global framework.About the job: We are looking for an Academic Coordinator with strong experience in people management, online chess coaching, and personnel training. This person will take full ownership of coaching operations and ensure the academic program runs seamlessly without glitches. The ideal candidate will have prior experience as an online chess coach and management experience within an educational institution or EdTech company.Key Responsibilities:Coach Management:Ensure the coaching course runs strictly on schedule and that all coach deliverables are met.Manage real-time logistics, including arranging substitute coaches and calculating compensation for coverage.Resolve coach-related issues regarding batch management and liaise directly with the Student Ops Manager.Oversee the scheduling of assessment coaches to ensure high-quality demo sessions for potential students.Coach Hiring:Lead the interview process for new coaching candidates, ensuring hires align with the club’s pedagogical standards and culture.Manage the onboarding process, providing comprehensive knowledge transfer and setting clear performance Evaluation:Audit sessions to evaluate coach adherence to the club’s Standard Operating Procedures (SOPs).Assess the quality of instruction and design customized performance improvement plans (PIPs) where necessary.Conduct formal quarterly feedback sessions wi