Full-Time Customer Service Specialist
Charlotte InteriorsRole Overview
Charlotte Interiors is hiring a mid-level Full-Time Customer Service Specialist. This is a full-time hybrid role, based in Dartmouth. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Us: We're a boutique home staging and design firm in Halifax known for creating beautifully curated spaces that sell. We're growing and looking for a Client Services + Admin Specialist to join our small-but-mighty team. This hybrid role blends client support, scheduling, billing, and logistical admin — including helping other designer's source and receive furniture through our trade accounts.
Client Services & Sales Support
Respond promptly to calls, emails, texts, and website inquiries
Guide prospects through our sales pipeline with thoughtful follow-up
Provide preliminary staging estimates and manage client expectations
Coordinate staging consultations, installs, and removals
Deliver exceptional customer service and nurture repeat business
Liaise between staging, design, and logistics teams to relay key info
Ensure smooth communication with homeowners, agents, and trade clients
Administrative + Billing
Manage all billing tasks including payments, extensions, and refunds
Maintain client records and project data in our CRM system
Own and optimize billing and admin systems
Receive furniture/decor shipments and check for accuracy and damage
Support trade program logistics — receiving, storage, and communication with external designers using our trade access
3+ years in client service, admin, logistics or operations
- Familiar with Apple, Google Suite, Dropbox, CRM tools
- Bookkeeping experience an asset
We're a passionate and creative team that values beautiful design, clear communication, and systems that run smoothly. If you love making people's lives easier, staying five steps ahead, and thrive in a creative environment — we'd love to meet you.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
On-site parking
Flexible language requirement:
~ French not required
Monday to Friday
Frequently Asked Questions
How do I apply for the Full-Time Customer Service Specialist position at Charlotte Interiors?
Use the Apply button above to submit your application directly to Charlotte Interiors. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Full-Time Customer Service Specialist role at Charlotte Interiors remote or in-office?
This is a hybrid role based in Dartmouth. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Full-Time Customer Service Specialist at Charlotte Interiors earn?
Charlotte Interiors has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Full-Time Customer Service Specialist role at Charlotte Interiors posted?
This role was posted on April 9, 2026 (61 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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