Senior Business Analyst
Chapter247 InfotechRole Overview
Chapter247 Infotech is hiring a Senior Business Analyst. This is a full-time role in Indore. posted 6 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description: Business Analyst – Pre-Sales (IT Services)
Position: Business Analyst – Pre-Sales
Employment Type: Full-time
About The Role
We are seeking a proactive and analytical Pre-Sales Business Analyst to support our IT Services Sales Team. The ideal candidate will work closely with clients, understand their business needs, and help craft tailored service-based solutions. This role is crucial in bridging clients’ requirements with our technical and delivery capabilities.
Key Responsibilities
Client Discovery & Requirement Analysis
- Conduct requirement-gathering meetings with prospective clients.
- Understand business objectives, technical needs, and project goals.
- Translate discussions into structured documents (BRD, SRS, user stories, workflows).
Solution Mapping for IT Services
- Analyse client needs and maps them to relevant service offerings (development, QA, cloud, support, staffing, etc.).
- Engage with technical teams to design scalable, cost-effective, and service-oriented solutions.
- Create solution overviews, capability decks, and delivery approach documents.
Proposal & Documentation Support
- Prepare proposals, SoW, effort estimations, RFP/RFI responses, and capability presentations.
- Ensure all documents clearly reflect services, scope, timelines, and assumptions.
- Collaboration with sales and delivery leads to finalizing cost models and pricing.
Sales Enablement & Client Communication
- Support sales team with presentations, demos, and functional explanations.
- Participate in client calls to respond to queries and explain service strengths.
- Communicate value propositions and differentiate our service offerings.
Cross-Functional Coordination
- Work closely with delivery managers, architects, developers, and sales.
- Ensure alignment on service capability, timelines, risks, and delivery feasibility.
- Contribute to internal knowledge-sharing on new service offerings and processes.
Market & Competitor Analysis
- Research industry trends, best practices, and competitor service models.
- Provide insights to leadership to enhance or modify service offerings.
- Maintain awareness of emerging technologies and service opportunities.
Transition to Delivery
- Provide complete handover to project/delivery teams post-deal closure.
- Ensure scope, documentation, and expectations are transparent and aligned.
Required Skills & Qualifications
- Bachelor's degree in business, IT, Engineering, or related field.
- 7+ years of experience as a Business Analyst or Pre-Sales Analyst in an IT services company.
- Strong understanding of IT services like software development, QA, DevOps, cloud, support, or staff augmentation.
- Excellent communication, presentation, and client-engagement skills.
- Experience preparing proposals, SoW, estimations, and functional documentation.
- Familiarity with tools like JIRA, Confluence, MS Office, Visio, Figma, or similar.
Good To Have
- Experience working with global clients (US, UK, Australia).
- Knowledge of various engagement models (T&M, fixed cost, dedicated team).
- Understanding of Agile methodologies.
- Ability to create process diagrams, user flows, and wireframes.
Frequently Asked Questions
How do I apply for the Senior Business Analyst position at Chapter247 Infotech?
Use the Apply button above to submit your application directly to Chapter247 Infotech. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior Business Analyst position at Chapter247 Infotech located?
This position is based in Indore. Chapter247 Infotech has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior Business Analyst at Chapter247 Infotech earn?
Chapter247 Infotech has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior Business Analyst role at Chapter247 Infotech posted?
This role was posted on June 8, 2026 (6 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior Business Analyst role at Chapter247 Infotech require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Chapter247 Infotech lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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