National Customer Service Leader
Challenger Motor Freight IncRole Overview
Challenger Motor Freight Inc is hiring a mid-level National Customer Service Leader. This is a full-time role in Montreal. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Join Fastfrate Group as a National Customer Service Manager, where your leadership enhances customer experiences and fosters operational excellence in an on-site setting. In this role, you will be pivotal in managing customer service operations across all Fastfrate terminals. Your focus will be on implementing effective service standards and ensuring seamless communication between customers and teams.
With a strong background in logistics, you’ll supervise a talented team while driving continuous improvement and customer satisfaction initiatives. Key Responsibilities:
- Oversee customer service function at all terminals
- Implement national best practices for service excellence
- Establish and track customer service KPIs
- Act as the voice of the customer and identify trends
- Mentor and develop customer service team members Requirements:
- 5-7 years of management experience
- Expertise in service-focused logistics
- Strong understanding of customer experience management
- Proven experience with senior leadership collaboration
- Bilingualism in English and French preferred Lead the charge in enhancing customer service at Fastfrate Group and ensure success through strategic initiatives.
Frequently Asked Questions
How do I apply for the National Customer Service Leader position at Challenger Motor Freight Inc?
Use the Apply button above to submit your application directly to Challenger Motor Freight Inc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the National Customer Service Leader position at Challenger Motor Freight Inc located?
This position is based in Montreal. Challenger Motor Freight Inc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a National Customer Service Leader at Challenger Motor Freight Inc earn?
Challenger Motor Freight Inc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the National Customer Service Leader role at Challenger Motor Freight Inc posted?
This role was posted on May 15, 2026 (24 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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