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Remote Customer Success Pro — Onboarding, Growth & Retention

Certn
Full Timemid
Mississauga, Ontario, CAPosted April 17, 2026

Job Description

A leading background check company in Canada is seeking a Customer Success Manager to drive customer success initiatives. The role involves managing customer onboarding, serving as the primary contact for customer issues, and implementing strategies for customer retention. Ideal candidates will have strong relationship management skills and experience in customer success.

This position offers flexibility with working hours and is part of a remote-first culture that values team engagement and personal development.

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