Intune Mdm Subject Matter Expert

**Intune MDM Subject Matter Expert (SME)**

• *Job Summary**:
• *Key Responsibilities**:
• Lead the **design, deployment, and ongoing support** of Apple device management using Microsoft Intune and Apple Business Manager.
• Develop and maintain **Intune configuration profiles, compliance policies, and app deployments** tailored to Apple platforms.
• Oversee **device enrollment workflows** (Automated Device Enrollment, supervised mode, etc.) using ABM and Intune.
• Troubleshoot and resolve complex issues related to Apple MDM policies and user experience.
• Collaborate with InfoSec, support, and engineering teams to ensure a secure and user-friendly Apple ecosystem.
• Maintain clear and accurate documentation of systems, configurations, and processes.
• Monitor the health of the MDM environment and recommend optimizations or upgrades as needed.
• *Required Skills & Qualifications**:
• Proven experience as an **MDM Specialist / Endpoint Engineer** with a strong focus on **Apple device management.**:
• Deep familiarity with **Apple Business Manager (ABM)** and **Apple School Manager (optional)**.
• Hands-on expertise with **Microsoft Intune / Endpoint Manager** for Apple devices.
• Experience with **macOS, iOS/iPadOS policies**, including device restrictions, app configurations, and compliance enforcement.
• Understanding of **certificate-based authentication**, SCEP, PKI, and integration with Azure AD.
• Knowledge of scripting (e.g., **Shell or Python**) and automation for macOS management is a plus.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• *Preferred Certifications (Nice to Have)**:
• Microsoft Certified: Modern Desktop Administrator Associate
• Apple Certified IT Professional (ACiT / ACSP)
• Microsoft 365 Certified: Endpoint Administrator Associate
• *Job Types**: Full-time, Contractual / Temporary

Contract length: 12 months

Pay: ₹1,000.00 - ₹1,500.00 per hour

Expected hours: 40 per week