Microsoft System Engineer (Endpoint)

CBTS is seeking a highly experienced Senior Endpoint Engineer to take hands-on ownership of their enterprise endpoint management platforms. The role involves optimizing endpoint management across thousands of devices and mentoring team members in maintenance and deployment tasks.

Responsibilities

• Serve as the primary technical owner for MECM/SCCM and Intune across 4,000+ endpoints
• Own a small but mighty Jamf management environment for ~100 Mac devices/iPads
• Design, build, and maintain Windows imaging processes and task sequences
• Implement and optimize Windows Autopilot deployments
• Configure and manage kiosk mode devices
• Build, test, and deploy enterprise software packages
• Drive modernization through stronger Intune adoption and co-management strategy
• Developing proactive hardware and software lifecycle management processes
• Design and maintain Windows patch management processes using MECM and Intune
• Improve compliance reporting and remediation processes
• Ensure endpoints meet security and regulatory requirements (HIPAA, SOX, etc.)
• Ensure Mac devices are kept up to date through Jamf
• Identify manual or inefficient processes and automate them using PowerShell and modern management tools
• Improve deployment consistency and reliability
• Reduce task sequence failures and patching exceptions
• Troubleshoot complex endpoint issues across MECM, Intune, and Group Policy
• Perform detailed log analysis (client logs, task sequence logs, Windows event logs, etc.)
• Resolve co-management conflicts and deployment failures
• Escalation point for advanced endpoint-related technical issues
• Document build standards, processes, and configurations
• Provide guidance to team members on endpoint-related procedures
• Train additional team members in standard maintenance and deployment tasks

Skills

• 5+ years of enterprise endpoint management experience
• 5+ years building and maintaining Windows imaging task sequences
• Strong hands-on expertise in Microsoft Endpoint Configuration Manager (MECM/SCCM)
• Strong hands-on expertise in Microsoft Intune
• Co-management configuration and troubleshooting
• Windows Autopilot
• Active Directory Group Policy (GPO)
• Strong PowerShell scripting and automation experience
• Experience designing and maintaining automated patch management processes
• Demonstrated ability to troubleshoot using logs and identify root cause
• Experience supporting endpoints in a regulated environment
• Ability to independently execute technical projects
• Ability to lift 30+ lbs

Company Overview

• CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk. It was founded in 1994, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.cbts.com.

Company H1B Sponsorship

• CBTS has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.