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Remote Digital Customer Success Strategist

Case IQ
Full Timeentry
Mississauga, Ontario, CAPosted April 17, 2026

Job Description

A software company is looking for a Digital Customer Success Manager to support new and existing customers using a digital-first approach.

Responsibilities include onboarding new customers, delivering training, and creating engagement strategies. Ideal candidates will have a customer-focused mindset, strong communication skills, and at least 1 year of experience in a relevant role, preferably within a B2B SaaS environment. The position allows for remote work within a flexible environment.

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