Technical Data Analyst Bridging Support and Engineering Teams
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Job Description
Unlock problem-solving potential as a Technical Data Analyst. Engage in critical data analysis, QA processes, and intricate triaging to drive product quality in a collaborative environment.
In this role, you will act as an essential link between Support and Engineering. Utilize your analytical mindset to perform root cause analysis while translating complex data insights for stakeholders. Your expertise will enhance product quality and empower informed decision-making across teams.
Key Responsibilities:
- Analyze and triage L2 tickets for developer backlog
- Conduct functional QA to ensure project alignment
- Perform deep-dive data analysis to identify patterns
- Translate technical data structures into actionable insights
- Collaborate on data analysis and AI innovation initiatives
Requirements
- Bachelor’s degree in a related technical field
- Proven experience in a technical analyst role
- Proficiency in SQL, Python, R or similar
- Strong communication skills for non-technical audiences
- Detail-oriented with strong organizational abilities
Drive impactful data solutions and enhance product quality through precise analysis and collaborative communication in this critical analyst role.
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