Facebook Meta Customer Service And Email N Chat
Careergate SolutionsRole Overview
Careergate Solutions is hiring a mid-level Facebook Meta Customer Service And Email N Chat. This is a full-time role in Thane. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
1]Handle customer inquiries via phone, email, or chat in a professional and timely manner. 2]Resolve customer complaints efficiently while maintaining a positive attitude. 3]Provide accurate information about products, services, and company policies. 4]Maintain records of customer interactions, transactions, and feedback. 5]Follow up with customers to ensure their issues are resolved satisfactorily. 6]Build strong relationships with customers to enhance loyalty and retention. 7]Work closely with other departments to resolve complex issues. 8]Meet performance targets such as response time, resolution rate, and customer satisfaction. 9]Identify and escalate priority issues to higher management when needed. 10]Continuously improve communication and problem-solving skills to enhance service quality.
Frequently Asked Questions
How do I apply for the Facebook Meta Customer Service And Email N Chat position at Careergate Solutions?
Use the Apply button above to submit your application directly to Careergate Solutions. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Facebook Meta Customer Service And Email N Chat position at Careergate Solutions located?
This position is based in Thane. Careergate Solutions has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Facebook Meta Customer Service And Email N Chat at Careergate Solutions earn?
Careergate Solutions has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Facebook Meta Customer Service And Email N Chat role at Careergate Solutions posted?
This role was posted on May 9, 2026 (36 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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