Service Advisor

Work as a Service Advisor in a friendly environment with Canadian Tire. Your role will focus on assisting customers and managing service needs at our Automotive Service Centre.

In this customer-centric position, you will engage with clients, provide expert advice, and act as a bridge between customers and Service Centre staff. Your strong communication skills and knowledge of automotive mechanics will ensure trust and satisfaction in repair and maintenance service. Embrace a role that prioritizes problem-solving, scheduling, and compliance with health and safety standards in a diverse workplace.

Key Responsibilities:

• Greet and assist customers over the phone and in person
• Offer knowledgeable advice to build customer trust
• Listen to identify customer concerns about their vehicle
• Prepare work orders and review costs with clients
• Schedule services and manage customer expectations

Requirements

• Knowledge of automotive mechanics
• Valid driver's license for the province
• Strong communication and interpersonal skills
• Ability to lift and carry items safely
• Experience in a similar role is an asset

Elevate customer experiences while learning and adapting in our dynamic service environment.

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