General Manager - Restaurant

Overview

Richmond staple Buz and Ned's is seeking a General Manager to help manage and oversee the best barbecue spot in Richmond. This pivotal role requires a passionate leader who thrives in fast-paced environments, possesses exceptional management skills, and has a deep understanding of food service operations. As the driving force behind daily restaurant performance, you will oversee all aspects of restaurant management, ensuring an outstanding customer experience while maintaining operational excellence. Your enthusiasm and leadership will inspire your team to deliver top-tier service, uphold food safety standards, and achieve business goals.

Duties

• Lead and motivate the restaurant team to deliver exceptional customer service, fostering a positive and energetic work environment.
• Oversee daily restaurant operations, including food preparation, cooking, and food handling to ensure quality standards are met consistently.
• Manage inventory control, ordering supplies, and maintaining optimal stock levels to minimize waste and control costs.
• Supervise staff training and development programs, including interviewing, onboarding, and ongoing coaching to build a skilled and motivated team.
• Utilize POS systems such as Aloha POS and Micros POS for accurate cash handling, sales tracking, and reporting.
• Ensure compliance with food safety regulations and health standards through regular inspections and staff training on food safety practices.
• Oversee shift management, kitchen operations, and customer service to ensure smooth workflow during busy hours.
• Implement budgeting strategies, monitor expenses, and analyze financial reports to maximize profitability.
• Coordinate catering events, banquets, or special functions as needed to expand revenue streams.
• Foster a hospitality-focused culture that emphasizes teamwork, leadership, and continuous improvement across all restaurant functions.

Qualifications

• Proven management experience in quick service or casual dining environments with supervising responsibilities.
• Extensive knowledge of food preparation techniques, culinary processes, and kitchen management.
• Hands-on experience with POS systems such as /Genius POS for sales processing and reporting.
• Strong background in food safety standards, inventory control, and food handling procedures.
• Demonstrated leadership skills with experience in staff training, development, and team management.
• Excellent customer service skills with the ability to resolve issues promptly and professionally.
• Previous experience managing budgets, controlling costs, and analyzing financial data within a restaurant setting.
• Familiarity with hospitality management practices including catering, banquet services, bar operations, and hotel experience is advantageous.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and high standards of quality. Join us as our General Manager to lead an energetic team dedicated to delivering memorable dining experiences! Your leadership will inspire excellence at every level of operation while ensuring our guests leave satisfied every time.

Pay: $61,812.44 - $74,440.78 per year

Benefits

• Health insurance
• Paid time off

Experience

• Restaurant management: 3 years (Required)

License/Certification:

• ServSafe (Required)

Work Location: In person