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Job Description
"Total Experience: 8-10 years
Required Skill Sets:
- Production Monitoring: Utilize ELK Stack, Dynatrace, and CloudWatch to proactively identify performance issues and system failures before they impact users.
- Incident & Problem Management: Take ownership of production incidents reported via ServiceNow, providing timely updates and driving issues to resolution within established SLAs.
- Infrastructure Support: Troubleshoot and maintain services hosted on AWS, specifically managing environments involving ECS, RDS, SQS, Step Functions, and Lambda.
- Data & Query Optimization: Use SQL proficiency to perform deep-dive data analysis, debug backend issues
- Release & Deployment: Support application deployments and patching using Jenkins and GitHub, ensuring smooth transitions from staging to production.
- Collaboration: Maintain Jira dashboards for tracking bug fixes and enhancements, and work closely with cross-functional teams to improve system resiliency.
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